Bill Payment

Grand Prairie Regional Water Distribution District offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.

OnLine Bill Pay Now Available

We have partnered with Nexbillpay to extend an additional option for customers interested in paying their bill online. We accept Master Card, Visa, Discover &  E-Check. Nexbillpay is a trusted third party automated payment service that allows you to pay your bill online.

  • What is the service fee?

Nexbillpay charges a small service fee to cover payment handling and all processing charges.  Service fee will be calculated and disclosed prior to finishing your payment.

  • Does Grand Prairie Water keep any part of the service fee?

Grand Prairie Water does not keep any part of the Nexbillpay service fee. Nexbillpay is a separate entity providing a service for all the customer of Grand Prairie Water.

How do I use this service?

Customers will need the following to pay their bill:

  1. The customer/account number (located on your billing statement).
  2. Your payment method: check, debit card or credit card.

Click the Green Box Above or at the bottom of this page to get started:

To begin your quick and easy bill payment you must agree to the following:

If your account is delinquent, disconnected, or in the disconnect process, you MUST contact our office BEFORE you make a payment. Services will not automatically be restored or disconnection prevented if payment is made without contacting our office FIRST! Payment must be made before the disconnect date to prevent a collection fee from being assessed to your account.

Grand Prairie Water: (870) 673-1669 – Hours: Monday-Friday 7:30AM-4:30PM

IMPORTANT: Grand Prairie Water is not liable if you do not call our office before making payment. Your services may be disconnected and will be subject to a reconnect fee. If you are disconnected, your account balance plus a reconnect fee will need to be paid in FULL before services are reconnected. If you are currently disconnected and make an online payment, your utilities WILL NOT be reconnected unless you contact our office to inform us of the payment.

 

Payment By Mail

If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.

 

Automatic Bank Draft

The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form (if available) located in the Forms & Reports Section and drop it off or mail it to our office, along with a voided check.

 

Payment Drop-off Location

You may pay your bill in person at our office address. We accept cash, check, or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.

 

Payment Through Financial Institution Online Bill Pay

Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.